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Accessibility Statement for Reach Out Dudley


This is an accessibility statement from Dudley Council.

Measures to support accessibility

Dudley Council takes the following measures to ensure accessibility of Reach Out Dudley:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Integrate accessibility into our procurement practices.

  • Appoint an accessibility officer and/or ombudsperson.

  • Provide continual accessibility training for our staff.

  • Assign clear accessibility goals and responsibilities.

  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Reach Out Dudley is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Site will be run through internal Site Improvement software and improving accessibility will be ongoing


We welcome your feedback on the accessibility of Reach Out Dudley. Please let us know if you encounter accessibility barriers on Reach Out Dudley:

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Reach Out Dudley is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, Safari, Windows and Mac OS

Reach Out Dudley is not compatible with:

  • Internet Explorer and old browsers

Technical specifications

Accessibility of Reach Out Dudley relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Reach Out Dudley , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Reach Out Dudley:

  1. Once the site has been reviewed by IT and Site Improve we will revise this statement to any limitations and alternatives we have.

  2. Monitor comments and continually work on improving website. Please use the ‘report issue’ button if you encounter an issue.

Assessment approach

Dudley Council assessed the accessibility of Reach Out Dudley by the following approaches:

  • Self-evaluation

  • External evaluation

  • Formal assessment once live through Council's IT team and Site Improver software


This statement was created on 18 May 2022 using the W3C Accessibility Statement Generator Tool.

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